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Call
Center Related Links
Call Center >>>
Call Center Training, Help
Desk Training, Certification
Wide selection of help desk, call center, CRM and customer
satisfaction training seminars, certifications, books and
videos.
http://www.the-resource-center.com/
Call Center Software - Customer Service, Field Service,
Mobile Service
Siebel's sales automation software solutions help selling
organizations grow revenues more quickly, predictably and
profitably by providing focus on the
http://www.siebel.com/call-center-software/software-solutions.shtm
Customer Service and Support - Salesforce.com
Sales Force Automation, Marketing Automation, Call Center,
Business Analytics, Contract Management, · Customer Services -
Online Training, Custom Training,
http://www.salesforce.com/products/customer-service-support.jsp
CCMA - homepage
CCMA is the professional association for Call Centre Managers
and Supervisors. Our Mission is to promote the profession
of Call Centre Management;
http://www.ccma.org.uk
AMCAT IP Call Center Software Solutions: CTI Contact
center
Provides predictive dialers, IVR, ACD and call center management
software. Software implementation, education and support is also
offered.
http://www.amcat.com/
Call Center Software, Predictive Dialer, ACD, IVR from
Stratasoft
Provides predictive dialing, ACD, IVR, call blending, web
collaboration, and other call center support products.
http://www.stratasoft.com
Call Center Forum Deutschland eV
Offizielle Website des Call Center Forum Deutschland eV.
http://www.call-center-forum.de/
Contact Center Technology: Customer Contact Center
Solutions
Customer contact center systems help build customer loyalty by
providing faster, more responsive customer contact and problem
resolution with Avaya customer
http://www.avaya.com/gcm/master-usa/en-us/pillars/contactcenters/
eWEEK.com - Call Center
Technology News
Call center technology topics including call center outsourcing,
services, solutions and web enabled call centers.
http://www.eweek.com/category2/0,1874,1639107,00.asp
Call Centre Association __ Home Page
UK trade association representing the call and contact centres.
http://www.cca.org.uk
NYS DMV - Telephone Numbers for DMV Call Centers
NYS DMV Banner. DMV Call Centers. The DMV maintains several call
centers for customer service. If you have a question about your
business with the DMV,
http://www.nydmv.state.ny.us/tollfree.htm
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